Customer reviews of Wokingham Motors Ltd

By Shirley H on 06 May 2019 | Purchase not verified

Dealing with wokingham cars was an easy problem free experience. No pushy salesmen. Very patient and delivered car free of charge and on time

By Oliver F on 20 December 2018 | Purchase not verified

I wouldn’t advise anyone to buy from this company. I was sold a faulty vehicle, they took the car back to repair it and failed to do so on two occasions after keeping the car for a week each time. I then had to battle with them for weeks to get my money back and wasn’t compensated for any of the losses made through their failures. DO NOT BUY FROM THEM.

Reply from Wokingham Motors Ltd on 21/12/18

we would like to add our opinion about your sale review. The car was sold to you in full working order and you took the test drive on the day of buying the car. The car was 14 years old a second hand car and given 3 months warranty which was back to base. After use of nearly 3000 miles and almost nearly expiring your warranty the fault occured in the car and that can happen in any car anytime. We tried to rectify the problem through an independent mechanic. Unfortunately the problem could not be rectified and we gave you a refund of full amount which you paid on the day of buying the car. We did not charge you a single penny for the fair mileage use of the car. Also we arranged and paid the recovery for the car. Thanks for patience. Happy Christmas.

By Angie S on 27 November 2018 | Purchase not verified

I bought a Mazda from Wokingham motors 3 months ago and have waited until the 3 month warranty expired to give my review. The staff were very helpful with my purchase and made sure any faults were fixed before the purchase went through. I have since had 3 months of trouble free motoring and had no need to go back to the garage for any problems. I part exchanged my old Mercedes for the Mazda and during the process mistakenly I left a much loved small toy in the Mercedes which belonged to one of my children. A few days after my purchase I contacted Wokingham Motors and spoke to one of the staff about the missing toy. They very kindly posted the toy to us. Now that is great customer service. Thank you to Wokingham Motors.

By Sam B on 03 July 2018 | Purchase not verified

Do not go anywhere near this dealership. They keep all the nice shiney cars out front but go round the back and its like a car graveyard. We went to look at a Kia Sportage priced a £3795 (over priced). The car was in an appalling condition. There were wires all over the place in the passenger foot well , there aircon doesnt work, rusty and scratched break disks and an bald illegal spare tire. The conditions their car are in is disgraceful and should be looked into. The service was questionable. My wife was just handed they keys and told to do what she wanted. She took the kia out for a test drive and the suspension rattle like mad. We were told that the problems would be fixed after 6 weeks. DO NOT TRUST THIS DEALERSHIP

Reply from Wokingham Motors Ltd on 06/07/18

We would like to apologise for the inconvenience happen to you at our dealership. It was hot and very busy Sunday. We were dealing with other customers as well. It is our normal routine when customers visit us we hand over the Car keys to the customers and request them to inspect the car independently (spent as much time with the car as they need). Same thing happen in your case. It’s clearly misunderstanding as we never ask any of our customers that vehicle will be fixed in six weeks time which has not been sold. Kia price was Good Price Tagged according to Autotrader as we fallow guide prices from Autotrader.

By Maria W on 28 June 2018 | Purchase not verified

Great experience, no hassle to buy just left me to look car over ..very polite , good service .was really worried about buying a used car .would recommend

By Cassie C on 23 June 2018 | Purchase not verified

Had a really satisfactory experience with these dealers would highly recommend

By Glenn O on 13 June 2018 | Purchase not verified

Excellent service - Very friendly, honest and a pleasure to deal with - delighted with the car too!

By James W on 02 June 2018 | Purchase not verified

Bought a Mazda 5 Sport in November. They promised to replace a faulty key and never did, then after 6 months the engine blew up on the motorway and they are refusing to even look at it. At the very best interpretation, they have zero integrity.

By hakan A on 04 May 2018 | Purchase not verified

good dailer good price goode servis ı am happy thank you

By Shabier S on 19 October 2017 | Purchase not verified

A very good service and professionalism, very friendly team